Employee satisfaction survey
An employee satisfaction survey is being used by organizations to discover if and how satisfied employees are. Based on this research actions can be taken to improve the employee satisfaction. Quelsa will help you to conduct this type of research.
Why an employee satisfaction survey?
Why should you conduct an employee satisfaction survey as a company or organization? With the help of a targeted survey among employees you can develop your organization effectively and efficiently. You’ll get more insight into the expectations and satisfaction of your employees and can increase the employee satisfaction.
Benefits
There are several advantages to an employee satisfaction survey:
- Satisfied employees are more productive and proactive in solving problems.
- Satisfied employees talk positively about your organization.
- Satisfied employees stay with your organization for longer.
Measuring employee satisfaction is very important. Research shows that the satisfaction of your employees has a positive effect on the satisfaction of your customers.
Measure employee satisfaction
Together with you, Quelsa compiles a questionnaire. An employee satisfaction survey can be conducted online, by telephone or in writing. It’s also possible to combine these options. Of course it is also possible to do it anonymously; this increases the reliability of the research.
Increase employee satisfaction
After the measurement, you will receive a report. This report contains conclusions and recommendations. With these recommendations you have useful tools to increase the employee satisfaction. You can immediately start working on all business processes and labour conditions which help to increase employee satisfaction.
Elements of an employee satisfaction survey
- An important part of an employee satisfaction survey is loyalty. Loyal employees are less sick, work proactively and have a positive image on your customers. It’s also interseting to see how your employees recommend your organization to others. These aspects are shown in a loyalty model.
- With a regression analysis Quelsa shows various factors of the satisfaction of your employees. This gives you a clear overview of all aspects of satisfaction and which components are important to make changes to.
- Do management’s expectations match with the actual satisfaction of your employees? This question is discussed in the so-called mirror research. In this study, Quelsa reflects the outcomes of the employee satisfaction survey with the expectations of the management. This analysis shows how satisfied your employees actual are.
- It’s possible to combine an employee satisfaction survey with a customer satisfaction survey. In that case, Quelsa will summarize the results of the two studies, giving you a clear picture of where your organization has point of improvement.
Implementation sessions
Once the employee satisfaction survey has been completed, you will receive a report with conclusions and recommendations. The goal of the research isn’t only to get information, but also change! In the end you’ll get enough tools to increase the employee satisfaction of your employees.